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Holiday Money by Post

Best Exchange, the premier foreign exchange retailer in London's West End, stocks more than 100 major and exotic currencies as well as American Express Traveller's Cheques in all major currencies for immediate supply at the most competitive exchange rates in London.

You can now place your order with us by phone and collect in store at our branch in Holiday Money & Travellers Cheques Collection at branch or by postBest Exchange, the premier foreign exchange retailer in London's West End, stocks more than 100 major and exotic currencies as well as American Express Traveller's Cheques in all major currencies for immediate supply at the most competitive exchange rates in London.

You can now place your order with us by phone and collect in store at our branch in Hanover Square or have your currencies delivered to an address of your choosing by secure Royal Mail delivery.

Best Exchange offers a special currency delivery services for customers who are unable to collect at our branch in Hanover Square, at a charge of £7.50 for every order of £2500 of foreign currency. This fee covers the cost of delivery and insurance for the package.

Call 0207 355 3800 and place your order; Mon - Fri from 10.00 am to 5.00 pm. We will in turn confirm the total cost of the order to you.

Wherever you are you don't have to come to us!


Delivery Schedule:

Payment Received

Order delivered

Before 2pm noon - Monday to Thursday

Next working day before 1pm*

After 2pm noon - Monday to Wednesday

Second working day before 1pm*

After 2pm noon Thursday and before 2pm noon Friday

Monday before 1pm

After 2pm noon - Friday and anytime Saturday or Sunday

Monday before 1pm

We only accept electronic payments 'BACS, CHAPS or Faster Payments' Internet bank transfers from your account to our account (N.B. our account details are below). Please ensure that you do not deposit any cash into our account.

When you make a payment If your bank is offering Faster Payments service, we will receive your payment within 2 hours. If payment for your order is received by 12 Noon, we will then despatch your order the same day for next working day delivery whilst you can expect delivery within 2 working days.

Click here to see if your bank is offering Faster Payments Service

If your bank is not offering Faster Payments service, we will receive your payment within 3 working days, and we will despatch your order on the same day your funds clear our account, you can expect delivery within 3 - 4 working days.

Please ensure you state your order number as a reference on the payment advice. If you DO NOT state your order number, you will not receive your money on time.

HOLIDAY MONEY - TERMS AND CONDITIONS OF DELIVERY

Where delivery is made at the customer's request, Best Exchange can accept no direct responsibility or liability for safe delivery beyond ensuring the secure handover of currencies to the chosen delivery address.

Customers must refuse to accept any damaged packages delivered by Royal Mail. BEST EXCHANGE will not accept any responsibility for damaged packages.

Royal mail undertakes to deliver packages by 1.00pm the next working day. Track and trace on packages can be made from 1.30pm. Please note that in some circumstances the delivery will be made after 1.00PM and in the case of outer districts, for example Scotland and Northern Ireland, this may take up to 2 working days.

Please note that this service may be affected as a result of external influences on the ability of our delivery company Royal Mail to complete its service.

If you are not at home (or the delivery address), you will be requested to collect the package at your local sorting office.

No delivery can be guaranteed on Saturdays or Sundays. Orders placed on Friday after 12:30pm or during the weekend will be delivered on the following Tuesday.

The customer who placed the order, or a person in his or her trust, MUST be available at the delivery address to receive and sign for the currencies. BEST EXCHANGE will not accept any liability for fraudulent acts committed by any third party signatories.

Once Royal Mail has obtained the signature and delivered the currencies at the assigned postal address, the transaction between the BEST EXCHANGE and the customer is deemed complete.

Please note the delivery charge includes insurance against loss / theft in transit.

Limitation on BEST EXCHANGE Liability

BEST EXCHANGE shall make every effort to process orders placed via this Service without any delay. However, you agree that delays can sometimes occur due to technical problems or matters out of BEST EXCHANGE control.

It is essential that you have a person you trust available at the delivery address to receive and sign for your delivery, as BEST EXCHANGE will not accept any liability for fraudulent acts committed by such third party signatories. Please note the delivery charge includes insurance against loss / theft in transit.

BEST EXCHANGE uses reasonable care and skill in providing this Service. However, BEST EXCHANGE does not warrant that access to this Service shall be continuous, uninterrupted, secure, error free or free from viruses. BEST EXCHANGE shall not be liable to you for the following:

If BEST EXCHANGE is unable to perform any of its obligations to you due to the failure of any technical systems or for any other reason beyond BEST EXCHANGE's reasonable control including, amongst other things, war, terrorism, government action, natural disaster and industrial dispute.

BEST EXCHANGE Limited excludes all liability for any claim arising from any act undertaken for a Customer unless the Customer can prove that BEST EXCHANGE caused the Customer to suffer loss.

When determining if BEST EXCHANGE has caused a Customer to suffer loss, the Customer accepts the actions of intermediaries not employed by BEST EXCHANGE as the actions of third parties. BEST EXCHANGE will not be responsible for any loss caused by a third party. This does not affect the customers' statutory rights.

It is understood, that you have read, understood and accepted our Terms and Conditions prior to placing your order and will not hold BEST EXCHANGE responsible for delayed or non delivery of your currencies caused by factors beyond the control of BEST EXCHANGE. This does not affect your statutory rights.Hanover Square or have your currencies delivered to an address of your choosing by secure Royal Mail delivery.

Best Exchange offers a special currency delivery services for customers who are unable to collect at our branch in Hanover Square, at a charge of £7.50 for every order of £2500 of foreign currency. This fee covers the cost of delivery and insurance for the package.

Call 0207 355 3800 and place your order; Mon - Fri from 10.00 am to 5.00 pm. We will in turn confirm the total cost of the order to you.

Wherever you are You don't have to come to us!

Delivery Schedule:

We only accept electronic payments 'BACS, CHAPS or Faster Payments' Internet bank transfers from your account to our account (N.B. our account details are below). Please ensure that you do not deposit any cash into our account.

When you make a payment If your bank is offering Faster Payments service, we will receive your payment within 2 hours. If payment for your order is received by 12 Noon, we will then despatch your order the same day for next working day delivery whilst you can expect delivery within 2 working days.

Click here to see if your bank is offering Faster Payments Service

If your bank is not offering Faster Payments service, we will receive your payment within 3 working days, and we will despatch your order on the same day your funds clear our account, you can expect delivery within 3 - 4 working days.

Please ensure you state your order number as a reference on the payment advice. If you DO NOT state your order number, you will not receive your money on time.

HOLIDAY MONEY - TERMS AND CONDITIONS OF DELIVERY

Where delivery is made at the customer's request, Best Exchange can accept no direct responsibility or liability for safe delivery beyond ensuring the secure handover of currencies to the chosen delivery address.

Customers must refuse to accept any damaged packages delivered by Royal Mail. BEST EXCHANGE will not accept any responsibility for damaged packages.

Royal mail undertakes to deliver packages by 1.00pm the next working day. Track and trace on packages can be made from 1.30pm. Please note that in some circumstances the delivery will be made after 1.00PM and in the case of outer districts, for example Scotland and Northern Ireland, this may take up to 2 working days.

Please note that this service may be affected as a result of external influences on the ability of our delivery company Royal Mail to complete its service.

If you are not at home (or the delivery address), you will be requested to collect the package at your local sorting office.

No delivery can be guaranteed on Saturdays or Sundays. Orders placed on Friday after 12:30pm or during the weekend will be delivered on the following Tuesday.

The customer who placed the order, or a person in his or her trust, MUST be available at the delivery address to receive and sign for the currencies. BEST EXCHANGE will not accept any liability for fraudulent acts committed by any third party signatories.

Once Royal Mail has obtained the signature and delivered the currencies at the assigned postal address, the transaction between the BEST EXCHANGE and the customer is deemed complete.

Please note the delivery charge includes insurance against loss / theft in transit.

Limitation on BEST EXCHANGE Liability
BEST EXCHANGE shall make every effort to process orders placed via this Service without any delay. However, you agree that delays can sometimes occur due to technical problems or matters out of BEST EXCHANGE control.

It is essential that you have a person you trust available at the delivery address to receive and sign for your delivery, as BEST EXCHANGE will not accept any liability for fraudulent acts committed by such third party signatories. Please note the delivery charge includes insurance against loss / theft in transit.

BEST EXCHANGE uses reasonable care and skill in providing this Service. However, BEST EXCHANGE does not warrant that access to this Service shall be continuous, uninterrupted, secure, error free or free from viruses. BEST EXCHANGE shall not be liable to you for the following:

If BEST EXCHANGE is unable to perform any of its obligations to you due to the failure of any technical systems or for any other reason beyond BEST EXCHANGE's reasonable control including, amongst other things, war, terrorism, government action, natural disaster and industrial dispute.

BEST EXCHANGE Limited excludes all liability for any claim arising from any act undertaken for a Customer unless the Customer can prove that BEST EXCHANGE caused the Customer to suffer loss.

When determining if BEST EXCHANGE has caused a Customer to suffer loss, the Customer accepts the actions of intermediaries not employed by BEST EXCHANGE as the actions of third parties. BEST EXCHANGE will not be responsible for any loss caused by a third party. This does not affect the customers' statutory rights.

It is understood, that you have read, understood and accepted our Terms and Conditions prior to placing your order and will not hold BEST EXCHANGE responsible for delayed or non delivery of your currencies caused by factors beyond the control of BEST EXCHANGE. This does not affect your statutory rights.